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Useful Contacts
DIAL 000 FOR FIRE, POLICE AND AMBULANCE ANY TIME, DAY OR NIGHT FOR 24-HOUR SERVICE TTY EMERGENCY - FREECALL (TTY) 1800 067 167
Accident Towing Service 13 1176 Alcohol and Drugs - Direct Line
Metropolitan
Country - FREECALL*
9416 1818
1800 136 385*Ambulance, Fire and Police 000 Australian Search & Rescue
Maritime - FREECALL
Aviation - FREECALL
1800 641 792*
1800 815 257*Care Ring Your Crisis Line 13 6169 Child Abuse - Child Protection Crisis Line 13 1278 Child Abuse Prevention Services - FREECALL 1800 688 009* East Coast Emergency Monitors & Associated Radio Service Inc - 24hr (07) 3283 4776 Electricity
AGL - Power or Street Light Failure
CitiPower - Power or Street Light Failure
Eastern Energy - Power or Street Light Failure
Powercor - Service Difficulties
United Energy - Faults and Emergencies
13 1626
13 1280
13 1799
13 2412
13 2099Family Drug Support 1300 368 186 G Line
Crisis Counselling & Referral Service for People Affected by Problem Gambling
FREECALL
FREECALL - For Hearing Impaired
1800 622 112*
1800 622 125*Gas 13 2771 Interpreting Services 13 1450 Kids Help Line 1800 55 1800 Lifeline
TTY Service
Lifeline - Victorian Statewide Suicide Helpline13 1114
9662 9030
1300 651 251Poisons Information Centre Australia Wide 13 1126 Sexual Assault - Centre Against Sexual Assault (CASA House)
After Hours - FREECALL9344 2210
1800 806 292*Traffic Hazards 13 1170 Victoria State Emergency Service (Flood or storm emergency) 132 500 Vietnam Veterans Counselling Service (Veterans Line) 1800 011 046* Water & Sewerage - Faults & Emergencies
City West Water
South East Water
Yarra Valley Water
13 2642
13 2812
13 2762Wildline 0500 540 000 Women Hurt by Abortion Australia Inc (WHBA) 1300 363 550 Women's Domestic Violence Crisis Service of Victoria
FREECALL*9329 8433
1800 015 188*Workplace and Dangerous Goods Emergencies Only 018 312 534
NEWS National & International News, Business News, Stockmarket Report, Sports Update and "on this Day in History" $0.75pm
1900 911 526TIME Local Time $0.75pm 1900 912 000 National & International Time Zones $0.75pm 1900 911 481 Wake-up & Reminder Call Services $1.75 Fixed 1902 220 187 Victorian Time $1.75pm 1900 912 902 WEATHER Capital City and Regional forecasts $0.75pm 1900 911 522 International Weather All Continents & Regions $0.75pm 1900 914 450 Weather By Fax $1.85pm 1902 210 517 STOCKS & SHARES Stock & Shares Prices - Local & Overseas markets Futures, Exchange Rates, indices $0.75pm
1900 914 494Financial Indices &News All major markets $0.75pm 1900 914 504 Stock Market Information $0.95pm 1902 242 048 Stocks, Indices, Portfolios Live $0.75pm 1900 191 154 LIVING IN YOUR COMMUNITY Commonwealth Department of Health & Aged Care
Switchboard
Outside Metropolitan Area - FREECALL
9665 8888
1800 133 374*Nursing Home and Hostels Standards
Domiciliary Nursing Care Benefit
9665 8888Advocacy Services - Residential Care Rights 9602 3066 Aged Care Assessment Services (ACASs) Eastern Metropolitan Regional
Aged Care Assessment Services - St George Health Service
Aged Care Assessment Services - Eastern
9268 0566
9881 1875Northern Metropolitan Regional
Aged Care Assessment Services - Bundoora
Aged Care Assessment Services - Heidelberg
9261 3100
9496 2489Southern Metropolitan Regional
Aged Care Assessment Services - Caulfield
Aged Care Assessment Services - kingston
Aged Care Assessment Services - Mount Eliza
9276 6314
9265 1323
9788 1276Western Metropolitan Regional
Aged Care Assessment Services - North West
Aged Care Assessment Services - Western
9389 7129
9365 1246Aged Care Standards and Accreditation 9 889 9433 Aged Care Organisations
Alzheimer's Association Victoria
Carers Association of Victoria
Domentia Help - FREECALL
University of the Third Age Network
9818 3022
9650 9966
180639 331*
9652 0649Carer Information and Support
Carer Resources Centre - FREECALL
Carer Respite Centre - FREECALL
1800 242 636*
1800 059 059*Centrelink
Hotline
Pensioner Concession Card
Teleservice
13 2468
13 2468
13 2300Consumer Information Services
Continence Information Line - FREECALL
Information on Disabilities Equipment Access and Services (IDEAS)
1800 330 066*
1800 029 904*Department of Veterans' Affairs
Enquiries
or FREECALL
9284 6000
1800 113 304*Health Care Services
Dental Health Services Victoria
Pharmaceutical Benefits Scheme
or FREECALL
9341 0428
13 2290
1800 020 613*Department of Human Services Victoria Aged Care Services 9616 7777 Health Services Commissioner
or FREECALL9655 5200
1800 136 066*Home & Community
Care Program
9616 8672Seniors Card Hotline 9616 8241 Seniors Citizen's Week 9616 8490 Supported Residential Services
(Eastern) - Box Hill
(Northern) - Collingwood
(Southern) - Dandenong
(Western) - Footscray
9248 7248
9412 5333
9213 2111
9275 7000
INTERNATIONAL TELEPHONE CODES - (0011)
ALBANIA 355 ALGERIA 213 ANDORRA 376 ANGOLA 244 ANGUILLA 1+ 264 ANTARCTICA 672 ANTIGUA & BARBUDA
1 + 268
ARGENTINA
54
ARMENIA
374
ARUBA 297 + 8 ASCENSION IS 247 AUSTRALIA 011 + 61 + 2 AUSTRIA 43 AZERBAIJAN 994 BAHAMAS 1 + 242 BAHRAIN 973 BANGLADESH 880 BARBADOS 1 + 246 BELARUS 375 BELGIUM 32 BELIZE 501 BENIN 229 BERMUDA 1 + 441 + 7 BHUTAN
975
BOLIVIA
591
BOSNIA HERZEGOVINA 387
BOTSWANA 267 BRAZIL 55 BRUNEI 673 BULGARIA 359 BURKINA FASO 226 BURUNDI 257 CAMBODIA 855 CAMEROON 237 CANADA 1 CAPE VERDE
238
CAYMAN IS
1 + 345
CENTRAL AFRICAN REP
236
CHAD 235 CHILE 56 CHINA 86 COLOMBIA 57 COMORO ISLAND 269 CONGO 242 COOK ISLANDS 682 COSTA RICA 506 CROATIA 385 CUBA 53 CYPRUS 357 CZECH REPUBLIC 420 DEMOCRATIC REPUBLIC CONGO 243
DENMARK
45 + 8
DIEGO GARCIA
246 + 9 + 3
DJIBOUTI 253 DOMINICA IS 1 + 767 DOMINICAN REP 1 + 809 ECUADOR 593 EGYPT 20 EL SALVADOR 503 EQUATORIAL GUINEA 240
ERITREA
291
ESTONIA
372
ETHIOPIA 251 FALKLAND IS 500 FAROE IS 298 FIJI 679 FINLAND
358
FORMER YUGOSLAV REPUBLIC OF MACEDONIA 389
FRANCE
33
FRENCH GUIANA 594 FRENCH POLYNESIA 689 GABON 241 GEORGIA 995 GERMANY 49 GHANA 233 GIBRALTAR 350 GREECE 30 GREENLAND 299 GRENADA 1 + 473 GUADELOUPE 590 GUAM 1 + 671 GUATEMALA 502 GUINEA BISSAU 245 GUINEA REPUBLIC 224 GUYANA 592 HAITI 509 HONDURAS 504 HONG KONG 852 HUNGARY 36 ICELAND 354 INDIA 91 INDONESIA 62 IRAN 98 IRAQ 964 IRELAND 353 IRELAND NORTH
44
IRIDIUM
881 + 6
ISRAEL AND THE OCCUPIED TERRITORIES 972
ITALY 39 IVORY COAST 225 JAMAICA 1 + 876 JAPAN 81 JORDAN 962 KAZAKHSTAN 7 KENYA 254 KIRIBATI 686 KOREA (NORTH) 850 KOREA (SOUTH) 82 KUWAIT 965 KYRGYZSTAN 996 LAOS 856 LATVIA 371 LEBANON 961 LESOTHO 266 LIBERIA 231 LIBYA 218 LIECHTENSTEIN 41 + 75 LITHUANIA 370 LUXEMBOURG 352 MACAU 853 MADAGASCAR 261 MALAWI 265 MALAYSIA 60 MALDIVES REP 960 MALI 223 MALTA 356 MARIANA IS 1 + 670 MARSHALL ISLANDS 692 MARTINIQUE 596 MAURITANIA 222 MAURITIUS 230 MAYOTTE 269 MEXICO 52 MICRONESIA 691 MOLDOVA 373 MONACO 377 MONGOLIA 976 MONTSERRAT 1 + 664 MOROCCO 212 MOZAMBIQUE 258 MYANMAR 95 NAMIBIA 264 NAURU 674 NEPAL 977 NETHERLANDS
31
NETHERLANDS ANTILLES 599
NEW CALEDONIA
687
NEW ZEALAND 64 NICARAGUA 505 NIGER 227 NIGERIA 234 NIUE IS 683 NORFOLK IS 672 + 3 NORWAY 47 + 8 OMAN 968 PAKISTAN 92 PALAU 680 PANAMA 507 PAPUA NEW GUINEA 675 PARAGUAY 595 PERU 51 PHILIPPINES 63 POLAND 48 PORTUGAL 351 PUERTO RICO 1 + 787 QATAR 974 REUNION 262 ROMANIA 40 RUSSIA 7 RWANDA 250 SAMOA (AMERICAN) 684 SAMOA (WESTERN) 685 SAN MARINO 378 SAO TOME & PRINCIPE 239 + 12
SAUDI ARABIA
966
SENEGAL
221
SERBIA & MONTENEGRO 381
SEYCHELLES
248
SIERRA LEONE
232
SINGAPORE 65 SLOVAK REPUBLIC 421 SLOVENIA 386 SOLOMON ISLANDS 677 SOMALIA 252 SOUTH AFRICA 27 SPAIN 34 SRI LANKA 94 ST HELENA 290 ST KITTS & NEVIS
1 + 869
ST LUCIA
1 + 758
ST PIERRE & MIQUELON 508
ST VINCENT & THE GRENADINES 1 + 784
SUDAN
249
SURINAM
597
SWAZILAND 268 SWEDEN 46 SWITZERLAND 41 SYRIA 963 TAIWAN 886 TAJIKISTAN 7 TANZANIA 255 THAILAND 66 THE GAMBIA 220 TOGO 228 TONGA
676
TRINIDAD & TOBAGO 1 TUNISIA
216
TURKEY 90 TURKMENISTAN 993 TURKS & CAICOS IS 1 + 649 TUVALU 688 UGANDA
256
UKRAINE
380
UNITED ARAB EMIRATES 971
UNITED KINGDOM 44 URUGUAY 598 U.S.A. 1 UZBEKISTAN 998 VANUATU 678 VATICAN CITY 39 VENEZUELA 58 VIETNAM
84
VIRGIN ISLAND (BR) inc TORTOLA 1 + 284
VIRGIN ISLANDS (U.S) 1 + 340
WALLIS & FUTUNA ISLANDS 681
YEMEN ARAB REPUBLIC 967
ZAMBIA 260 ZIMBABWE 263
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